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How do I contact National Geographic about my magazine?

To reach us by phone about your National Geographic magazine subscription (outside the U.S. and Canada), please visit our Contact Page for phone number information in your area: www.natgeo.com/contact/international Or we can be reached by email at: ngmintl@subscription.co.uk 
 

Where can I find customer service information for other National Geographic products?

Visit our Support Center for answers on commonly asked questions and to find customer service information.  

Letters to the Editor

Please include your full name, address, and home telephone number, and contact us via e-mail or U.S. mail. 

U.S. Mail:

National Geographic
Editorial Services – NGM
1145 17th Street NW
Washington, D.C. 20036

By Email:

National Geographic Magazine: editor@natgeo.com

 

Back Issues

Back issues of the printed editions are not considered part of a subscription order. However, available back copies can be purchased from the following address. Prices may vary, and the availability of an issue may differ according to consumer demand. 
 


Visit www.natgeo.com/backissues to order or you can also call +1-515-237-3674 outside the U.S./Canada if you prefer to order by phone. You can also send us an e-mail at natgeosinglecopy@cdsfulfillment.com. All single copy orders must be paid at the time of order. You will need to provide the name of the magazine, exact cover date of the issue, and the number of copies you wish to order. 

If you are ordering ten copies or more of a back issue, please call to inquire about bulk discounts. 

The cost of back issues of National Geographic magazine: 
 

National Geographic magazine Back Issue Rates

(in U.S. Dollars)

Cover Date

Price per Issue

U.S.

Canada

International

1888-1913

Not Available

Not Available

Not Available

1914-1925

$40

$44

$49

1926-1940

$30

$34

$39

1941-1955

$20

$24

$29

1956-1970

$15

$19

$24

1971-1985

$10

$12

$19

1986 to date

$8

$10

$15

 

 

Permissions and Reprints

All requests to reprint a map or photo from National Geographic must be sent to the following address: 
 

National Geographic Image Collection
1145 17th Street NW
Washington, D.C. 20036-4688
U.S.A
Telephone: 1-202-791-2830
E-mail: ngimagecollection@natgeo.com

 

Privacy

Click here to view National Geographic's privacy statement. This page will also offer you the opportunity to limit how your personal information is used.

Value of Past Issue

The rates below are for purchasing available National Geographic back issues directly, and do not constitute an assessment of value for any issues that you may have. To better determine the value of your collection, please contact a collector in your area. They should be in your yellow pages under collector. Here is a list of dealers who might be able to help you. 

Below are the rates (in U.S. dollars) at which National Geographic sells National Geographic back issues: 
 

Cover Date

Price per Issue

1888-1913

Not Available

1914-1925

$40

1926-1940

$30

1941-1955

$20

1956-1970

$15

1971-1985

$10

1986 to date

$8


For dealers, an online bulletin board, and more please visit National Geographic's Collectors Corner, at nationalgeographic.com/corner.

Free Gifts for Paid Subscriptions

National Geographic regrets that free gifts are not automatically included with all membership/subscription orders. 

If your subscription order included a free gift, please note that gifts are usually sent upon receipt of payment. Once payment has been received, your free gift will be shipped.  Outside the US and Canada, please allow 8 - 12 weeks for delivery.

If sufficient time has been allowed for delivery, please contact us by email or phone. 

 

Products/Programs/Employment

Who do I contact with questions concerning books, videos, maps, and other non-magazine products offered by National Geographic?

The contact information for our product fulfillment offices can be found by visiting our Support Center.

How can I obtain copies of photographs appearing in National GeographicNational Geographic KidsNational Geographic Little KidsNational Geographic History, or National Geographic Traveler magazines?

Nat Geo Creative offers unframed and framed prints of wide variety of images that have appeared in National Geographic magazine over the years. For more information, visit: www.natgeoimagecollection.com
 

Where can I find employment opportunities at National Geographic?

We offer a unique opportunity to be part of a world-class institution, a strong global brand, and an organization with a rich history of scientific discovery and exploration.

To search current opportunities please visit: please visit our Careers page here. 
 

Collector's Listing/ Donating Back Issues

Where can I donate my collection of past issues of National Geographic magazine?

National Geographic does not accept back copies of National Geographic magazine. Therefore, you may wish to donate your back copies to your local schools, hospitals, and/or charities. We have a Collector's Corner on our website, which includes a dealer list and a Collector's Forum where you can post a notice regarding your collection.

Large Print

National Geographic does not publish National Geographic material in large print or any other special editions for the visually handicapped. However, materials published by National Geographic are regularly selected for reproduction in Braille or recorded form and are distributed through regional programs of the U.S. National Library Service for the Blind and Physically Handicapped (lcweb.loc.gov/nls/).

Account Status

The Subscriptions & Orders Summary option on the Service Options menu lists your digital magazine subscriptions, expiration date and status for each. It also provides a quick glance at what subscriptions have expired or will soon expire and gives you the opportunity to conveniently renew online.

Account Settings provides details about your personal profile, such as your name and billing information, and gives you the opportunity to update such information.

Change of Address

You can update your address easily by signing in to your subscription account and clicking on “My Account” on the top left of the page.

 

Billing/Payment

You can make a payment online quickly and easily on our customer service website by signing into your subscription account and clicking the “Make a Payment” option from the Service Options menu. Or submit a payment by mail by referencing the mailing address information in the “Contacting National Geographic” section above.  You may also make a payment over the phone by contacting customer service.

 

Renewals

Login to the customer care website and renew your subscription or gift subscriptions. Your renewal order will be added to the end of your current subscription. We will contact you well in advance of your subscription expiration date by email so that you will not miss any future issues. Renewal orders should be received at least 8 weeks prior to subscription expiration to ensure your issues will be delivered without an interruption in service.



For members who reside outside the U.S. and Canada, if you're having trouble renewing your subscription online you may contact us through one of our international offices by referencing the “General Information” section and referencing “How do I contact National Geographic about my magazine?”

 

 

Cancellation

Outside the U.S. and Canada

You may contact us through one of our international offices. Please check our Contact National Geographic page here for a listing of offices and information. If you require further assistance, please contact us by at ngmintl@subscription.co.uk 


 

 

Damaged Print Issues

Outside the U.S. and Canada

To report a damaged print issue, you will need to login and submit your request through our Contact Us form here . If your issue frequently arrives damaged and your mailbox is sufficiently sized, then check with the post office to see if the magazine arrives in good condition. If it does not, then please contact us by e-mail using the form above. Replacement issues should arrive in 3-6 weeks. 
 

 

Late or Missed Print Issues

U.S. and Canada

If you have missed an issue, we may have an incorrect address on file. Please verify your address. Your magazines may also have stopped being delivered due to nonpayment.  Please also check the payment status on your account. Any outstanding balance on your account will be listed on the page.

If none of these explanations apply, please login and submit your issue through our Contact Us form here . Your subscription will be extended to make up for the missed issue. If you would prefer to receive a replacement issue, please contact us by e-mail. 

Duplicate Subscriptions

If you are receiving duplicate copies of National Geographic, please contact us by phone by visiting our contact page here for a listing of phone information in your area or by e-mail.

 

How to Order or Give a Gift:

Please visit: http://nationalgeographic.com/subscribe/magazines/

Foreign Language Edition Information - Print Editions

National Geographic works with publishers around the world to produce foreign-language editions. Note: English-language subscriptions cannot be exchanged for non-English subscriptions. However, you may cancel a current membership and order a foreign-language edition. For more information, please visit www.nationalgeographic.com and select your country at the bottom of the page.

National Geographic Magazine Digital Edition Subscriptions

For more information on how to access digital editions and the full archive, visit www.ngm.com/getdigitalaccess.

What is included in a subscription?

There are several subscription options for National Geographic magazine:

  • Print-Only includes National Geographic magazine delivered to your mailbox.
  • Digital-Only includes National Geographic magazine digitally delivered to select devices. Click here for a list of devices for which National Geographic is currently available (subscriptions ordered direct from the publisher).
  • Print Plus includes both the Print and Digital editions of National Geographic magazine.

 

What is the Online Archive?

National Geographic online archive includes access to over 125 years of digital back issues. Click here to access the online archives. 
 

  1. How do I get access to the Online Archive? 
    Access to the Online Archive requires having a subscription to National Geographic magazine. If you have not already set-up an account, you can do so by clicking here.


 

  1. Forgot your password? 
    Click here to reset your password. Access to the online archives requires the same username and password as your digital account.

 

How do I upgrade, change, or cancel my subscription?

Please contact customer service by emailing us or by phone by clicking here for contact information.

 

Can I purchase single copies of National Geographic magazine digital edition?

Single copies may be purchased through each vendor's newsstand.
 

iPad and iPhone Support

For all FAQ information related to our Mobile Apps, please visit our Support Center here .
 

How do I setup my existing subscription on my iPad or iPhone?

To setup digital access and see what devices are available, please visit: www.ngm.com/getdigitalaccess

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